Welcome to ESOLEng.pk. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

By accessing or using ESOLEng.pk, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you interact with our website, register for services, or contact us, we may collect:

• Full Name
• Email Address
• Phone Number
• Billing and Payment Information
• Postal Address (if required)
• Any information you voluntarily provide through forms or inquiries

Non-Personal Information

We may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Date and Time of Visit
• Referral Source
• Website Usage Statistics

2. How We Use Your Information

We use your information to:

• Provide educational and language learning services.
• Process registrations and payments.
• Respond to inquiries and customer support requests.
• Improve our website and user experience.
• Send important updates regarding your account or services.
• Send promotional emails or newsletters (only where permitted).
• Prevent fraud and maintain website security.
• Comply with legal obligations.

3. Cookies

ESOLEng.pk uses cookies and similar technologies to:

• Remember user preferences.
• Improve website functionality.
• Analyze website traffic.
• Measure marketing effectiveness.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Payment Security

Payments may be processed through secure third-party payment providers. ESOLEng.pk does not store complete debit or credit card information on its servers.

5. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only:

• With trusted service providers who assist in operating our website.
• When required by law or legal process.
• To protect our legal rights or prevent fraud.
• In connection with a business merger, acquisition, or sale of assets.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage users to review the privacy policies of those websites.

8. Children’s Privacy

Our services are intended for individuals aged 13 years and older. If we become aware that personal information has been collected from a child without appropriate parental consent where required, we will promptly remove such information.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Withdraw consent where applicable.
• Object to certain types of data processing.
• Request a copy of your personal data.

To exercise these rights, please contact us using the details below.

10. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date. Continued use of our website constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

ESOLEng.pk

Email: info@esoleng.pk

Website: www.esoleng.pk